Service capabilities within open innovation
نویسندگان
چکیده
منابع مشابه
e-Service Innovation within Open Innovation Networks
Service innovations are central concerns in fast changing environment. Due to the fitness in customer demands and advances in information technologies (IT) in service management, an expanded conceptualization of e-service innovation is required. Specially, innovation practices have become increasingly more challenging, driving managers to employ a different open innovation model to maintain com...
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Dynamic and turbulent business environment with constant interventions of new technological, social and management innovations force the companies to seek new ways to bind the existing customers more tightly in the innovation process and at the same time, to attract new customers. The fierce competition of customer attention forces companies to create new attractive value creation methods to di...
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As one of the largest academic publishers in the world, Elsevier is always looking for innovate services to offer to clients. In this Open Innovation project, STBY was commissioned to conduct a Lead User Research among academic researchers in The Netherlands and The United Kingdom. The insights gained from this research were used as input for a series of Co-Creation Workshops, where a multi-dis...
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ژورنال
عنوان ژورنال: Journal of Enterprise Information Management
سال: 2015
ISSN: 1741-0398
DOI: 10.1108/jeim-10-2013-0078